Terms of service
Please note: while preparing your design, our team may find that an item in a Look doesn't quite fit, is discontinued, has a long lead time, or is out of stock. In that case we will suggest a curated alternate item.
Fees
Flat Fee Pricing Structure: Inside Lookbook offers interior design services at a fixed, flat fee. This fee is clearly outlined on our website and applies to the design services provided.
Non-Negotiable Fees: The flat fee for Inside Lookbook's design services is non-negotiable. We believe in providing high-quality design at a competitive price. As such, we do not offer discounts, promotions, or special rates outside of what is publicly advertised.
What the Fee Includes: The flat fee purchases a design only. A Look includes an itemized shopping cart, a space plan with dimensions, paint and wallpaper recommendations, and an Insider's Guide. An Outdoor Look includes an itemized shopping cart, a space plan with dimensions, and an Insider's Guide; it does not include paint and wallpaper recommendations. A Lite Look is a pared-down version of a Look and includes an itemized shopping cart of accessories, artwork, and textiles only; it does not include furniture, a customized space plan, paint and wallpaper recommendations, or an Insider's Guide.
What the Fee Does Not Include: The flat fee is for design services only and does not include the cost of any furniture, decor, accessories, or wallcoverings recommended as part of the design. Those items are purchased separately through our procurement partner, Daniel House Club, and each purchase is governed by Daniel House Club's terms of service rather than by these terms.
Shopping Cart Estimates: Each Look and Lite Look lists an estimated price range for its shopping cart. We publish it so there are no surprises: before you buy a design, you know roughly what the products will cost. It is an estimate, not a quote. Prices may change without notice, and Inside Lookbook does not represent or guarantee that any estimate will be accurate at the time you purchase. We do not represent or guarantee that our prices are the lowest available, and we do not offer price matching or additional discounts. Our mission is to make great design easier, not cheaper.
Orders Are Final
All orders for design services are final at the time they are placed. Inside Lookbook does not accept cancellations, and no refunds will be issued under any circumstances. By placing an order, the client agrees to these terms.
Design Liability Limitation
Design Revisions: Inside Lookbook does not offer design revisions. Any changes or revisions made by the client are the client's sole responsibility.
Client Responsibilities: Inside Lookbook provides customized interior design services based on the photos, measurements, and information provided by the client. It is the responsibility of the client to ensure that all information provided to Inside Lookbook is accurate, including but not limited to room measurements, layout, and other details necessary to complete the design process. Any inaccuracies or omissions may result in errors in the final design, for which Inside Lookbook cannot be held responsible.
Liability for Design Errors: While Inside Lookbook takes great care in providing accurate and functional design recommendations, we do not guarantee that every design will be free from errors. We develop our designs based on the information provided by the client, and errors in the design that arise from inaccurate or incomplete client-provided information (e.g., incorrect measurements or room configurations) are the sole responsibility of the client. Inside Lookbook will not be liable for any direct, indirect, or incidental damages resulting from design errors or inaccuracies.
Design Installation: Where a design includes a space plan with dimensions and an Insider's Guide, these are provided to help facilitate installation of the design. However, we are not responsible for any issues that arise during the installation process, including but not limited to difficulties with assembling or placing furniture, or other challenges the client may encounter in executing the design. Inside Lookbook does not provide physical installation services, and any work performed by contractors or other third parties is beyond our control and liability.
Furniture & Decor Purchases
Purchases Through Daniel House Club: Furniture, decor, and accessories in a shopping cart are purchased from Daniel House Club, not from Inside Lookbook. Inside Lookbook is not a party to those purchases. Product availability, pricing, descriptions, materials, quality, shipping, delivery, assembly, returns, exchanges, refunds, and warranties are governed by Daniel House Club's terms of service and the policies of the applicable manufacturer or vendor. Please review Daniel House Club's terms of service before purchasing.
Product Availability & Changes: Inside Lookbook is not responsible for any changes made by Daniel House Club or any manufacturer or vendor, including but not limited to changes in product availability, price, description, materials, or design. It is the client's responsibility to verify the details of the products before completing a purchase, including dimensions, colors, materials, and other relevant product specifications.
Product Quality & Defects: Inside Lookbook cannot guarantee the quality, functionality, or durability of any furniture or decor item. If the client encounters any issues with a product, such as defects, damage, or quality concerns, it is the client's responsibility to resolve these issues directly with Daniel House Club according to its return, exchange, or warranty policies.
Product Delivery & Assembly: Inside Lookbook is not liable for any delays, damages, or issues related to the shipping, delivery, or assembly of purchased products. Any disputes related to shipping times, delivery services, or assembly issues must be addressed directly with Daniel House Club, the delivery service, or the contractor hired by the client for assembly.
Color and Material Variations: Product images may not always accurately reflect the true color or texture of a product due to differences in screen displays or photography. Inside Lookbook is not responsible for any variations in color, material, or appearance between a product image and the actual product received by the client.
Returns, Exchanges & Refunds: Inside Lookbook does not handle or facilitate returns, exchanges, or refunds for any furniture or decor. Clients must review and comply with Daniel House Club's return, refund, and exchange policies.
Limitation of Liability: Inside Lookbook's liability in relation to any product recommended as part of a design service is strictly limited to the design fees paid by the client. Inside Lookbook shall not be held liable for any damages, including but not limited to product defects, shipping issues, incorrect product specifications, or other losses related to the purchase or use of recommended products.
Delivery
Digital Delivery of Design Services: All of Inside Lookbook's design services are delivered digitally. After completing your order, our team will prepare your design, which will be delivered electronically to the email address provided at the time of purchase.
Delivery Timeline: For Lite Looks, the estimated timeline for receiving your digital design is 24 hours. For Looks, the estimated timeline depends on the client uploading photos and measurements to Inside Lookbook. Generally, designs are delivered within 5–7 business days of receiving all necessary information (photos, measurements, and any other details) from the client. Delays may occur if there are missing or incomplete details provided by the client.
Email Confirmation and Download Instructions: Upon completion of your design, Inside Lookbook will send an email containing a digital Design Box with each item included with your purchase: for a Look, the itemized shopping cart, the space plan with dimensions, paint and wallpaper recommendations (except Outdoor Looks), and the Insider's Guide; for a Lite Look, the itemized shopping cart.
Please ensure that the email provided during the ordering process is correct, as this is where your digital design will be sent. If you do not receive your design within the expected timeframe, please check your spam or junk folder.
No Physical Shipment: As Inside Lookbook only provides digital design services, no physical products or hard copies of the design are shipped. All designs are sent electronically, and clients are responsible for ensuring they have the necessary software (e.g., PDF reader, web browser) to view and download the digital files.
Re-Delivery Requests: If you encounter any issues accessing or downloading your digital design files, please contact us at concierge@insidelookbook.com within 14 days of receiving your delivery email, and we will assist in re-sending the files or troubleshooting any issues.
Digital Delivery Acknowledgment: By purchasing a design from Inside Lookbook, clients acknowledge that all designs will be delivered digitally, and no physical items will be shipped.
Intellectual Property & Usage Policy
Ownership of Designs and Product Recommendations: All custom designs, space plans, and product recommendations provided by Inside Lookbook are the intellectual property of Inside Lookbook. This includes, but is not limited to, space plans, shopping carts, paint and wallpaper recommendations, the Insider's Guide, design concepts, styling instructions, and any other related deliverables.
License for Personal Use Only: Clients are granted a non-exclusive, non-transferable, and revocable license to use the designs and product recommendations provided by Inside Lookbook solely for their personal use in their own residential space. This license does not allow the client to use the designs for any commercial, business, or public purpose without explicit permission.
Ownership of Website and Delivered Design Images: Except for third-party product images (see below), all images, graphics, and visuals featured on the Inside Lookbook website or included in delivered design packages are the exclusive property of Inside Lookbook. This includes, but is not limited to:
- Images showcasing sample designs or projects on the website.
- Images, diagrams, and visuals provided in the space plans or Insider's Guide delivered to the client.
Clients may not use, reproduce, modify, distribute, or republish these images or visuals for any purpose without the express written consent of Inside Lookbook. The use of these images is strictly limited to viewing and reference purposes in connection with the client's personal project.
Third-Party Product Images: Product photographs supplied by manufacturers or vendors and shown on our website or in a Design Box remain the property of their respective owners and are used for reference only. Inside Lookbook claims no ownership of those photographs. Mood boards, renders, space plans, and other compositions created by Inside Lookbook that incorporate them are the intellectual property of Inside Lookbook.
Prohibited Actions: The following actions are strictly prohibited without express written consent from Inside Lookbook:
- Sharing: The client may not share, distribute, or disclose the designs, space plans, product recommendations, images, or any other proprietary materials to any third party, including but not limited to other designers, retailers, contractors, or other individuals, except for personal installation purposes in the client's home.
- Reselling: The client may not resell, license, or sublicense the designs, images, or any part of the deliverables to any other individual, business, or entity.
- Reproducing: The client may not copy, reproduce, modify, or create derivative works based on the designs, product recommendations, or images for any purpose other than personal use in their own home.
- Public Display or Publication: The client may not publish, display, or distribute the designs, images, or recommendations in any public forum, online platform, or social media without prior written consent from Inside Lookbook. Clients are welcome to publish transformation and finished photos of their Look in their own home.
Intellectual Property Rights: All copyrights, trademarks, and other intellectual property rights associated with the designs, space plans, product recommendations, and images created by Inside Lookbook remain the exclusive property of Inside Lookbook. The client acknowledges that the purchase of design services does not transfer any ownership rights in these materials to the client.
General
Client Acknowledgment: By purchasing a design from Inside Lookbook, the client acknowledges that the purchase is for design services only, that shopping cart prices are estimates that may change without notice, and that all orders are final. By purchasing furniture and decor based on Inside Lookbook's design recommendations, the client acknowledges and agrees that Inside Lookbook is not responsible for any issues arising from the product purchase or use. Clients assume all risks associated with purchasing and using products from Daniel House Club or any manufacturer or vendor.
Limitation of Liability: In no event shall Inside Lookbook's liability exceed the total fees paid by the client for the design services provided. Inside Lookbook will not be liable for any consequential, incidental, or punitive damages arising from the design process, the purchase or installation of products, or any other aspect of the client's project.
Dispute Resolution: In the event of a dispute related to the design services provided, the client agrees to first contact Inside Lookbook to resolve the issue in good faith. If the dispute cannot be resolved through informal discussions, both parties agree to pursue mediation before filing any legal action.
By purchasing design services from Inside Lookbook, the client agrees to these terms and acknowledges that they have read and understood this policy.